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Tech Bulletins - Support CenterCustomer Update 2-11-2010
Dear Valued OffenderWatch® Customer: Watch Systems has completed some new enhancements to the OffenderWatch® program that will create a more user friendly experience. Some minor changes have been made that will help maximize the power of OffenderWatch®. Please see the following explanation for each feature. Users should see these changes upon logging in on 2/11/2010. If the OffenderWatch® application is open, be sure to close it, as you will receive the new updates upon logging back in. • Option to allow Special Recipients to see an obscured address– Some states are required to “obscure” home addresses for certain low level or non-violent offenders. If display settings are set to “obscure” the offender’s address from public view, an e-mail may say, “John Smith, 300 block of Main St.” There is a new checkbox in “Special Recipients” that allows special recipients only, to fully view the address in the “Special Recipient” e-mail notification. For example, maybe certain law enforcement agencies are set up as special recipients in your account. This new feature will allow those agencies to be setup so they can view the full address on an offender in cases where the address must be obscured for the public. To utilize this feature, admin level users can edit any special recipient by opening the recipient’s record and checking the box labeled, “Show Full Offender Address**”. If adding a new recipient, you may check this box during the add process. • Completed Verifications Search, by Responsibility– You may now conduct a search based on the responsible party for that offender at the time of the verification. From the “Manage Verifications” search screen, select “Completed Verifications in Date Range.” Next, select a date range and pick a responsibility from the dropdown. The responsibility assigned to a given offender will also be noted in “Edit Verification History.”
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